Creating a simple yet effective candidate experience can help attract and retain top talent in your company. There are many who get discouraged by the over-complicated process and having a bad experience with a particular recruiter.
Why is candidate experience necessary?
This is the first impression candidates have about your company. The first look into how you treat your employees. A positive candidate experience goes a long way. It can help you attract top talent, but it can also drive away top talent. Word of mouth travels fast, especially in today’s digital world. A bad experience from one person can lead to a lot of negative reviews on your company which is why starting off on a positive note helps let the employee know we value them and their talent.
Tip #1: Make it Simple
Don’t spend too much time overcomplicating the application process. Write a clear job description of what’s expected. This includes any qualifications or skill sets. Make applying for the position easy as well, this can include resume auto-fill or simply uploading their resume and answering a few extra questions. Oftentimes people get discouraged when the application process is long and confusing. The simpler the better!
Tip #2: Communicate
The most important step is to communicate with the candidate. It’s best, to be honest with them throughout the whole interview process. If there’s a delay or any small hiccup be sure to let them know, candidates want to know you value them and their time. Lastly, explain the interview process step by step. Will there be more than one interview? How long will it take to follow up? The more information you can provide the better.
Tip #3: Create Structure
Every company should have some type of interview structure.
- How many applications will each job opening be taking?
- Will there be multiple rounds in the interview process?
- How soon do you follow up with candidates after an interview?
- Will there be more than one person conducting the interviews?
Whatever structure your company might have, make sure all of your recruiters know the procedures and have been trained to interview candidates with ease.
Tip #4: Be Clear With Candidates
After all the interviews have been conducted and you’re ready to start choosing the best candidate, send a clear rejection letter to those who didn’t make it to the next round. Have a rejection letter made in advance. Thank them for their time and end on a positive note. Give feedback on their interview performance and always wish them well in their future endeavors. Encourage them to apply to other positions they might be more suitable for. People who had a positive interview experience will most likely come back and apply again.
Creating a simple yet effective candidate experience shouldn’t be tough. Check out the Hire Integrated blog for other tips and tricks on how to improve your interview process.
